{"id":34342,"date":"2024-05-30T09:28:47","date_gmt":"2024-05-30T09:28:47","guid":{"rendered":"https:\/\/www.intoo.com\/uk\/?p=34342"},"modified":"2024-05-30T13:25:33","modified_gmt":"2024-05-30T13:25:33","slug":"over-two-thirds-of-hr-employees-fail-to-understand-ais-potential","status":"publish","type":"post","link":"https:\/\/www.intoo.com\/uk\/over-two-thirds-of-hr-employees-fail-to-understand-ais-potential\/","title":{"rendered":"Over two-thirds of HR employees fail to understand AI\u2019s potential"},"content":{"rendered":"
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The latest research from Brightmine, formerly known as XpertHR, reveals a concerning knowledge gap among HR professionals regarding the potential of artificial intelligence (AI).<\/strong> <\/span><\/p>\n

The study found that just one in three HR employees (32%) fully understands AI\u2019s capabilities.<\/p>\n

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The lack of AI education appears to be a significant factor in this knowledge gap. An alarming 80 percent of organisations have not provided any AI training for their employees. This shortfall in education leaves HR departments ill-prepared to leverage AI technologies effectively.<\/p>\n

Scott Walker, CEO of Brightmine, commented: \u201cThe lack of awareness among HR employees is alarming but understandable. Generative AI has had a meteoric rise and there are huge amounts of noise surrounding it, but there is still a lot of demystification needed not just among HR professionals but across senior leadership teams. Take AI which has the capacity to augment decisions and enhance efficiency within the HR department, there is a real danger if the knowledge isn\u2019t there, HR will not be able to make full use of the benefits of this technology<\/a>.\u201d<\/p>\n

The benefits are clear<\/h2>\n

Despite this lack of understanding, HR employees do see the potential benefits of AI. They believe AI could significantly improve their department\u2019s efficiency, particularly in handling administrative or repetitive tasks (74%) and enhancing data and analytics (59%). Currently, about one-fifth (20%) of HR time is spent on administrative duties, with an additional 5 percent dedicated to collecting and analysing HR data, highlighting a significant opportunity for AI to streamline these processes.<\/p>\n

However, for AI to be effectively implemented, HR departments need to play a leading role in its adoption. The research shows that only 35 percent of HR departments have been involved in discussions with senior leadership about AI technologies. Nearly a quarter (24%) reported that these discussions have excluded HR entirely.<\/p>\n

Scott Walker emphasised the importance of HR\u2019s role in this technological transformation: \u201cNot only is technology changing the way organisations operate, but technology is also impacting every phase of the employment lifecycle, generating demands for new skills and impacting the way people work.<\/p>\n

\u201cAs agents of change, HR leaders should be actively shaping and driving the transformation agenda. It is vital that HR teams develop capabilities in digital fluency and data literacy to take advantage of technology to increase efficiency and unlock business value to help their organisations stay relevant and profitable.\u201d<\/p>\n

Brightmine\u2019s AI Assist, an AI-powered chat solution, provides HR professionals with instant access to expert-curated content, offering quick and accurate answers to complex HR questions. Part of RELX, a global data and analytics leader, Brightmine has integrated AI into its products for nearly a decade.<\/p>\n

Other Key Survey Insights:<\/strong><\/h2>\n