{"id":23587,"date":"2021-06-16T08:00:14","date_gmt":"2021-06-16T15:00:14","guid":{"rendered":"http:\/\/www.intoo.com\/us\/?p=23587"},"modified":"2024-07-19T10:38:35","modified_gmt":"2024-07-19T17:38:35","slug":"employer-brand-journey","status":"publish","type":"post","link":"https:\/\/www.intoo.com\/us\/blog\/employer-brand-journey\/","title":{"rendered":"Employer Brand: How the Benefits You Offer Employees Can Make or Break It"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">It can be easy to understand how <\/span><a href=\"http:\/\/www.intoo.com\/us\/blog\/how-to-build-employer-branding-strategy\/\"><span style=\"font-weight: 400;\">value-added benefits could help an organization maintain its employer brand reputation<\/span><\/a><span style=\"font-weight: 400;\"> and increase employee satisfaction. But when you\u2019ve gone without those services for a long time, you may not realize that your brand\u2019s negative experiences might be resulting from their absence.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here we\u2019ve put two employer journeys side-by-side. On the left is the experience of an employer who doesn\u2019t nurture or support its declined candidates, existing employees, and outgoing employees. On the right is the experience of an employer who offers a high-quality candidate experience to its declined candidates, internal mobility programs and tools to its workforce, and outplacement services to its exiting employees.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As you can see, the employer journey is a cycle. No single action stands alone from the others; they are all interconnected. No matter where your organization is in its journey, your actions\u2014or inaction\u2014can reap rewards or strife when it comes to your employer brand.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/resources.intoo.com\/featured-content\/the-employer-brand-journey-infographic?utm_source=website-blog&amp;utm_medium=direct&amp;utm_campaign=\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-23588 size-full\" src=\"https:\/\/www.intoo.com\/wp-content\/uploads\/sites\/5\/2023\/11\/the-employer-brand-journey-infographic-scaled.jpg\" alt=\"The Employer Brand Journey Infographic shows the effects of employee-focused benefits on the employer brand journey\" width=\"1127\" height=\"2560\" \/><\/a><\/p>\n<h3><\/h3>\n<h3><a href=\"https:\/\/resources.intoo.com\/featured-content\/the-employer-brand-journey-infographic?utm_source=website-blog&amp;utm_medium=direct&amp;utm_campaign=\"><span style=\"font-weight: 400;\">Click here<\/span><\/a><span style=\"font-weight: 400;\"> to download the infographic.<\/span><\/h3>\n<h2><span style=\"font-weight: 400;\">So how do these programs make a difference for your employer brand?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The popularity of corporate <\/span><a href=\"https:\/\/resources.intoo.com\/outplacement\/intoo-employer-branding-study?utm_source=website&amp;utm_medium=blog&amp;utm_campaign=\"><span style=\"font-weight: 400;\">review sites like Glassdoor among today\u2019s workforce can affect your brand reputation<\/span><\/a><span style=\"font-weight: 400;\">\u2014not just among current and potential employees, but also among your current and potential customer base. Both positive and negative reviews about your organization can spread quickly on the Internet.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you don\u2019t offer employee-focused services, you risk low workforce morale, engagement, and productivity by neglecting their mobility and career development. And your employees can feel overwhelmed and overworked when hiring is slow and your candidate pool is weak. All of these factors can lead to poor company reviews and, even worse, a decline in company performance.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It helps to view the employer brand journey holistically, as each stage is interconnected:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Your current workforce\u2019s feelings about your organization<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Your workforce\u2019s engagement and productivity<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How potential candidates feel about your brand and how easily and cost-effectively you can fill positions<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How your brand is perceived by your customers, your industry, and\/or the business community<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Your organization\u2019s performance and profitability<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When considering potential undesirable results, from diminished employee engagement to negative brand reviews and perception to a loss of profit, each of these outcomes is preventable.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can maintain some control over your brand perception by taking care of those who work for you, those who want to work for you, and those who no longer work for you by offering benefits that can help them in their current state of employment.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Recruiting Quality Candidates and Creating Brand Ambassadors<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Today\u2019s savvy candidates will often research an organization before applying, and may think twice about moving forward with a company that has negative online reviews. The quality of the candidates you attract will directly impact your workforce, its effectiveness, and your bottom line.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Top reasons why candidates remove themselves from the recruitment process include <\/span><a href=\"https:\/\/www.glassdoor.com\/employers\/resources\/hr-and-recruiting-stats\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">poor interactions with hiring managers and reading negative reviews from employees<\/span><\/a><span style=\"font-weight: 400;\">. Sites that list company reviews include feedback not only from current and past employees but <\/span><a href=\"https:\/\/www.forbes.com\/sites\/forbeshumanresourcescouncil\/2019\/04\/09\/why-the-candidate-experience-matters-to-an-organization-and-how-to-improve-yours\/?sh=226a4ebf4d18\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">also from candidates who were not selected<\/span><\/a><span style=\"font-weight: 400;\">, who often relate experience about their interview process\u2014whether good or bad. You can increase the potential for positive feedback by offering a high quality candidate experience to candidates you decline\u2014one that acknowledges each individual and recognizes their time, effort, and interest in being part of your organization, rather than leaving them in the dark about where they stand. Applying for a job is a time-consuming process, and the waiting can be stressful. When a candidate doesn\u2019t get timely and considerate communications from the hiring organization, they can be left with negative feelings about the company.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition to communicating appropriately with candidates, you can thank each applicant by offering them a digital platform they can use to search for jobs, improve their resumes, work on cover letters, and practice interviewing. Demonstrating to those candidates whom you decline that you appreciate their interest can nurture your talent pool and encourage positive online reviews while creating ambassadors for your brand. And those positive reviews will help you attract more quality candidates over time.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Engaging and Retaining Your Workforce<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Of course once you have a dynamic, productive, and engaged workforce, you\u2019ll want to retain it. But if you don\u2019t offer your employees an internal career path, <\/span><a href=\"https:\/\/www.forbes.com\/sites\/rodgerdeanduncan\/2018\/12\/04\/career-mobility-up-is-not-the-only-way\/?sh=e3fc700305ce\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">career development tools<\/span><\/a><span style=\"font-weight: 400;\">, upskilling opportunities, and transparency around job openings, you may lose them. Turnover is costly, at <\/span><a href=\"https:\/\/www.gallup.com\/workplace\/247391\/fixable-problem-costs-businesses-trillion.aspx\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">one-half to twice an employee\u2019s annual salary<\/span><\/a><span style=\"font-weight: 400;\">, so implementing tools that empower your workforce is a smart financial choice. <\/span><a href=\"https:\/\/www.thehrdirector.com\/business-news\/recruitment\/internal-mobility-a-crucial-recruitment-lever-in-times-of-crisis\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Internal mobility<\/span><\/a><span style=\"font-weight: 400;\"> (also referred to as career mobility) programs help to prevent that turnover by allowing you to cultivate leadership within your organization and support individualized professional growth overall.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Internal mobility programs can help create awareness for open positions and provide early access to internal candidates. They can also increase internal candidates\u2019 chances of being hired for these opportunities by providing online training and skills development to help your employees put their best foot forward during the application process. Internal mobility tools can also track employee interests and experience so that hiring managers can easily discover talent within their existing workforce.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A happy workforce will be motivated to be a part of your organization\u2019s growth, and will be more creative, productive, and engaged. Of course, this can only positively impact your company\u2019s reviews and your bottom line.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Respecting and Assisting Your Outgoing Employees<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">As we\u2019ve seen over the pandemic, even the most profitable, popular company can fall victim to unforeseen circumstances that can force layoffs or <a href=\"https:\/\/www.intoo.com\/us\/blog\/rif-layoff-furlough-termination-differences\/\" data-wplink-edit=\"true\">reductions in force<\/a>. Such a company can maintain its reputation while going through an unfortunate event <\/span><a href=\"https:\/\/www.hrdive.com\/news\/how-to-approach-layoffs-responsibly\/576367\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">by providing outplacement services<\/span><\/a><span style=\"font-weight: 400;\"> to those affected. Outplacement consists of one-on-one career coaching combined with a digital platform that offers job listings, resume assistance, workshops and guides on subjects from cover letters to networking, interviewing, and offer negotiation. With these tools at hand, outgoing employees can move forward and land new jobs faster. Plus, assisting your former employees in this way shows your remaining workforce that you care about those who are impacted by the difficult decision you\u2019ve had to make.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many employers now treat exiting employees\u2014both those who leave electively and those who are let go\u2014as alumni. This network can be powerful for your employer brand, as those employees can continue to be ambassadors as long as they\u2019re treated with respect and those who are let go are <\/span><a href=\"http:\/\/www.intoo.com\/us\/blog\/outplacement-assistance-can-strengthen-your-brand\/\"><span style=\"font-weight: 400;\">provided with assistance to find new employment<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">In summary<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Protecting your employer brand is easier when you support prospective, current, and former employees. In turn you\u2019ll have a talent pool, workforce, and brand ambassadors who are excited to support you. <\/span><span style=\"font-weight: 400;\">In every stage of the employee lifecycle, <\/span><a href=\"http:\/\/www.intoo.com\/us\/solutions\/\"><span style=\"font-weight: 400;\">INTOO<\/span><\/a><span style=\"font-weight: 400;\"> helps employers protect their brand through effective candidate experience, career mobility, and outplacement services. <\/span><a href=\"http:\/\/www.intoo.com\/us\/contact\/\"><b>Contact us<\/b><\/a><span style=\"font-weight: 400;\"> to learn how we can make a difference for you and your employees.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It can be easy to understand how value-added benefits could help an organization maintain its employer brand reputation and increase employee satisfaction. But when you\u2019ve gone without those services for a long time, you may not realize that your brand\u2019s negative experiences might be resulting from their absence. Here we\u2019ve put two employer journeys side-by-side. [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":23589,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[213,214,68,19],"tags":[70,33,215,82,216,168,83,34,44,217,63],"class_list":["post-23587","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-candidate-experience","category-career-mobility","category-employer-branding","category-outplacement","tag-candidate-care","tag-candidate-experience","tag-career-mobility","tag-employee-engagement","tag-employee-lifecycle","tag-employee-retention","tag-employer-brand","tag-employer-branding","tag-hr","tag-internal-mobility","tag-outplacement"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Employer Brand: How the Benefits You Offer Employees Can Make or Break It<\/title>\n<meta name=\"description\" content=\"The employer brand journey is a cycle with every action interconnected. 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