{"id":24921,"date":"2022-03-17T08:00:28","date_gmt":"2022-03-17T15:00:28","guid":{"rendered":"https:\/\/www.intoo.com\/us\/?p=24921"},"modified":"2023-12-15T11:51:34","modified_gmt":"2023-12-15T19:51:34","slug":"how-to-get-best-results-from-outplacement-rfp","status":"publish","type":"post","link":"https:\/\/www.intoo.com\/us\/blog\/how-to-get-best-results-from-outplacement-rfp\/","title":{"rendered":"How to Get the Best Results from an Outplacement RFP"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">You may be looking for an outplacement provider due to an upcoming <a href=\"https:\/\/www.intoo.com\/us\/blog\/rif-layoff-furlough-termination-differences\/\">reduction in force (RIF)<\/a> or to partner with a provider to support regular turnover. Whether you work in procurement or are <a href=\"https:\/\/resources.intoo.com\/guides\/outplacement-rfp-guide\">managing an outplacement request for proposal (RFP)<\/a> as an HR business leader, you\u2019ll want to <\/span><a href=\"https:\/\/resources.intoo.com\/outplacement\/intoo-outplacement-vendor-checklist\/\"><span style=\"font-weight: 400;\">find a provider<\/span><\/a><span style=\"font-weight: 400;\"> that meets your budget but doesn\u2019t sacrifice quality to do so. Skimping on service can lead to an ineffective program. A productive outplacement RFP will help you find a provider who can provide the <\/span><a href=\"https:\/\/us.intoo.com\/solutions\/outplacement\/outplacement-features\/\"><span style=\"font-weight: 400;\">right level of service<\/span><\/a><span style=\"font-weight: 400;\"> for your employees that\u2019s also cost-efficient. This vendor will help your impacted employees get new, meaningful work, quickly.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Why Would a Company Provide Outplacement Assistance to an Employee?<\/span><\/h2>\n<p><a href=\"https:\/\/resources.intoo.com\/outplacement\/outplacement-roi?utm_source=website&amp;utm_medium=blog&amp;utm_campaign=\"><span style=\"font-weight: 400;\">Outplacement<\/span><\/a><span style=\"font-weight: 400;\"> is offered as part of a comprehensive benefits package to employees in the event of a layoff or regular turnover to provide assistance in the form of job seeker resources and career coaching to find new work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Offering outplacement not only benefits the recipient; it also <\/span><a href=\"https:\/\/us.intoo.com\/blog\/outplacement-assistance-can-strengthen-your-brand\/\"><span style=\"font-weight: 400;\">benefits the employer brand<\/span><\/a><span style=\"font-weight: 400;\"> when the services provided are effective. Choosing the right services for your impacted employees demonstrates a dedication to their well-being and reflects well on you, so that those leaving, those remaining, and your consumers retain their positive opinion of your brand.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What Elements are Typically Included in Outplacement Services?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The essential parts of an outplacement program include the following:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">One-on-one career coaching<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Resume and cover letter builders<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Resume writing and review<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Personal pitch builder<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">LinkedIn profile writing and review and social media branding<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Searchable job board with millions of job listings plus job alerts<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Networking tools and guidance<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Interview practice tool<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Resources for offer negotiation<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">A <\/span><a href=\"https:\/\/us.intoo.com\/blog\/what-top-outplacement-services-offer\/\"><span style=\"font-weight: 400;\">strong outplacement provider<\/span><\/a><span style=\"font-weight: 400;\"> will offer these resources, plus many more, and will employ experienced career coaches who can provide personalized job search guidance and help job seekers get the most out of the online tools.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How to Write an Effective Outplacement RFP<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">An effective outplacement RFP is one that is written with specific requirements to meet your organization\u2019s needs, and that is written in such a way that you can easily compare one vendor\u2019s services to another\u2019s. To determine what those requirements should be, you\u2019ll need to evaluate what is most important to your organization.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To get the greatest benefit from the outplacement RFP process, you\u2019ll want to take into consideration factors such as the programs\u2019 potential for customization, the coaching methodology, the usability of the technology, the comprehensiveness of the resources, development agility, user satisfaction, the level of client service, and of course cost.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s take a look at each of these areas and how they might affect the success of your outplacement RFP and ultimately your selected services.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Ability to customize outplacement services and programs to your needs<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Vendors may offer a single program level or several, with various degrees of flexibility in features and duration. Look for a provider with the ability to tailor their programs to your needs and with experience delivering those services. You\u2019ll want to consider the makeup of your organization and the needs for each segment. In addition, if your organization has a global presence, you\u2019ll want to seek <\/span><a href=\"https:\/\/us.intoo.com\/about\/\"><span style=\"font-weight: 400;\">a vendor with global experience<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example:<\/span><\/p>\n<ul>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Do you want to provide matched, one-on-one coaching for each individual, no matter their job level?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Do you need to provide executive-level services that offer facilitated networking, research, and help with post-landing transition?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Would your impacted employees be best served by on-demand coaching that\u2019s available seven days a week?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Would the employees benefit from assessments and courses that allow them to identify and increase their skills on their own time between coaching sessions?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What languages are your platform and services available in?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Do your international coaches have knowledge of the local job market and business customs?<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Ultimately you want to find a vendor whose services help your impacted employees find new work as quickly as possible. Choosing a vendor that offers the greatest opportunity for customization will provide impacted employees with a personalized outplacement program experience, and will produce better results.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Cost of outplacement\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">While you might not disclose your budget in your outplacement RFP, you\u2019ll want to keep that number in mind because each vendor may arrive at a cost in a different way. While one vendor may, for example, charge for each hour of coaching provided, another may provide unlimited coaching. Vendors may claim that their coaching is unlimited, but may actually place restrictions or time caps on each session. To ensure that you\u2019re comparing apples to apples, you\u2019ll want to create a pricing form that allows vendors to be as specific as possible about what it is you\u2019re being charged for, or what services a price includes. As some vendors may include certain features in their program price that you might itemize on your form, be sure to allow a way for vendors to identify if those features are included at no extra cost.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You may want to include the following questions:<\/span><\/p>\n<ul>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Is coaching included in your overall price?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How do you charge for coaching?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How many coaching sessions are included in your program?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Is coaching unlimited?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Are there time caps for coaching sessions?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Is there a separate cost for resume writing?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What is included in the technology cost?<\/span><\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">Outplacement coaching methodology<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">While unemployment has always been a stressful time for those who experience it, there has been more focus in the past few years about how that stress can affect different aspects of one\u2019s life. This stress can have an impact on an individual\u2019s job search, as it takes away the energy and enthusiasm needed to be productive.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">An effective outplacement career coach will help a client address the impact of unemployment on their financial, social, professional, and physical well-being by offering <\/span><a href=\"https:\/\/www.intoo.com\/us\/blog\/job-seekers-need-help-with-more-than-career-wellness\/\"><span style=\"font-weight: 400;\">strategies and resources to get back on track in each of these areas<\/span><\/a><span style=\"font-weight: 400;\"> and find optimism around their search and new opportunities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To discover what vendors offer, ask questions like the following:<\/span><\/p>\n<ul>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What is your coaching methodology?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How do your coaches help individuals experiencing unemployment?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How many years experience, on average, do your coaches have with career development?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Please provide sample bios for some of your coaches.<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What educational background, professional experience, and certifications do your coaches have?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Do your coaches continue their education and\/or professional development?<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Lastly, an effective coaching team will have a high satisfaction rating from their participants, over 95%.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Outplacement technology and platform resources<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Outplacement platforms come in many designs and user experiences. You\u2019ll want to find one that is <\/span><a href=\"https:\/\/www.intoo.com\/us\/blog\/career-transition-platform-wins-2021-aba-stevie\/\"><span style=\"font-weight: 400;\">easy to navigate<\/span><\/a><span style=\"font-weight: 400;\">, is rich with resources, and offers flexibility to the user in how they approach their career transition.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consider asking these questions in your RFP:<\/span><\/p>\n<ul>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Do users have the option to use the features in any order they desire in addition to the option of a directed path?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What types of assessments are included?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Can the user save job searches and set up job alerts?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What resources are available for building a resume, cover letter and pitch?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What tools and guides do you have to support networking and branding?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How do you facilitate interview practice?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Do you offer coaching within the platform?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Do you offer upskilling courses in case the user wants to build their skills for a new role?<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Also ask for user feedback about usability. A great outplacement provider will have received feedback from job seekers that its platform is easy to use and that its resources have been beneficial to their search.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally, be sure to <\/span><a href=\"https:\/\/us.intoo.com\/demo\/\"><span style=\"font-weight: 400;\">ask for a demo<\/span><\/a><span style=\"font-weight: 400;\">! This is the best way to experience the technology and discover how well it will meet the needs of your outgoing employees.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Agile technology development model<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">As you partner with your outplacement vendor, you want to be able to benefit from frequent technology updates, enhancements, and new features. To ensure you\u2019ll receive such benefits, ask the following questions:<\/span><\/p>\n<ul>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Is your development done in-house, or is it outsourced?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Do you have an agile development model, or a different model?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How frequent are your sprints (how frequently are updates completed)?<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">An agile, in-house developer with sprints every two weeks will have a product that is more likely to meet best practices and be current with market trends. It also means that the vendor will more likely be able to respond to client requests for changes and improvements.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Outplacement program satisfaction<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Of course, actual satisfaction ratings will help provide some measurement of effectiveness of a program. Ask questions about satisfaction ratings for both the technology platform and coaching. Also ask to see some <\/span><a href=\"https:\/\/www.intoo.com\/us\/blog\/lorne-wood-candidate-success-story\/\"><span style=\"font-weight: 400;\">feedback from users<\/span><\/a><span style=\"font-weight: 400;\">. Finally, ask the vendor how they respond to negative or constructive feedback. Typically, a vendor with an agile development method will be able to more easily (and therefore, more quickly) make changes to the platform or content in response to feedback. And a vendor with strong coach management will be able to reassign coaches quickly, if needed, for a better match to the candidate.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Level of client and job seeker service and support<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">None of the programs your former employees receive will be effective if you don\u2019t have client and candidate service to provision it in an efficient manner. A <\/span><a href=\"https:\/\/www.intoo.com\/us\/blog\/2021-globee-awards-wins\/\"><span style=\"font-weight: 400;\">strong client service team<\/span><\/a><span style=\"font-weight: 400;\"> will regularly interact with all departments that are crucial to the success of your programs: technology, coaching, and outreach. Your point of contact will have extensive experience in delivering outplacement programs and will be available and responsive when you need them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You may want to ask the following questions in your outplacement RFP:<\/span><\/p>\n<ul>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How many years of experience in outplacement will my point of contact have?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How do you provide reporting? Is it automated? Can it be customized?<\/span><\/span><\/li>\n<li style=\"padding-bottom: 18px;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What is your process for outreach? Can eligible individuals be provisioned service within two business days or less? How quickly are individuals matched with coaches?<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">As part of your RFP process, you\u2019ll want to meet with bidders, specifically your prospective account team, in order to assess how well you\u2019ll work together. This will be particularly important once you have chosen a vendor, as you\u2019ll need to lean on your client success manager for support during the RIF process and beyond. Compatibility and strong communication will be vital during challenging times.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">In Summary<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">While this article only poses a small set of examples of questions you might include in your outplacement RFP, it should provide a starting point for you in considering your company\u2019s outplacement needs. Write additional questions as you do your research on what makes an effective outplacement service so that you can compare one vendor\u2019s bid to another in the areas most important to you. Ultimately, an effective outplacement RFP will provide you with the answers that will make choosing the right provider that much easier.\u00a0<\/span><span style=\"font-weight: 400;\">INTOO&#8217;s outplacement program helps employees transition to new jobs through unlimited one-on-one, on-demand coaching from premier career counselors, resume reviews, and other career services. <\/span><a href=\"http:\/\/www.intoo.com\/us\/solutions\/outplacement\/what-is-outplacement\/\"><span style=\"font-weight: 400;\"><strong>Learn more<\/strong><\/span><\/a><span style=\"font-weight: 400;\"> about how our outplacement program can benefit your company when you\u2019re transitioning employees.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You may be looking for an outplacement provider due to an upcoming reduction in force (RIF) or to partner with a provider to support regular turnover. Whether you work in procurement or are managing an outplacement request for proposal (RFP) as an HR business leader, you\u2019ll want to find a provider that meets your budget [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":24926,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[19],"tags":[149,207,63,273],"class_list":["post-24921","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-outplacement","tag-career-coaching","tag-career-transition","tag-outplacement","tag-rfp"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Get the Best Results from an Outplacement RFP<\/title>\n<meta name=\"description\" content=\"A productive outplacement 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