{"id":26678,"date":"2023-06-07T08:00:16","date_gmt":"2023-06-07T15:00:16","guid":{"rendered":"https:\/\/www.intoo.com\/us\/?p=26678"},"modified":"2023-12-15T11:30:55","modified_gmt":"2023-12-15T19:30:55","slug":"why-is-candidate-experience-important","status":"publish","type":"post","link":"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/","title":{"rendered":"Why Is Candidate Experience Important?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Taking the feelings of your applicants into account in your hiring process can have a considerable impact on your reputation as an employer. So much so that in the modern business environment, <\/span><a href=\"https:\/\/www.intoo.com\/us\/solutions\/candidate-experience\"><span style=\"font-weight: 400;\">candidate care support solutions<\/span><\/a><span style=\"font-weight: 400;\"> are becoming increasingly common. However, why is this aspect of hiring so important to the wider reputation of your brand?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this guide, we highlight the key differences between how positive and negative candidate experiences can affect an organization. In doing this, we outline just why it\u2019s so crucial for companies to understand how candidate experiences can change the way job seekers, and the wider public, perceive their brand.<\/span><\/p>\n<h2>What Is a Positive Candidate Experience?<\/h2>\n<p><span style=\"font-weight: 400;\">\u201cCandidate experience\u201d refers to the series of steps an employer has a professional go through when applying for and entering a new position with the company. The process encompasses things like your organization\u2019s career page, onboarding procedures, and interviews between you and the applicant. With this in mind, a <\/span><a href=\"https:\/\/www.intoo.com\/us\/blog\/how-to-improve-candidate-experience\/\"><span style=\"font-weight: 400;\">positive candidate experience<\/span><\/a><span style=\"font-weight: 400;\"> would be an ideal version of the hiring process that leaves the job seeker feeling content with their interactions with your brand before, during and after the process.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Each stage of the hiring journey should be as stress-free and uncomplicated as possible to create a positive candidate experience. For example, the job descriptions you post should be easy to understand and answer the applicant\u2019s questions about the role. Another example would be holding interviews that don\u2019t make the interviewee feel uncomfortable. Communicating with the candidate in a timely fashion throughout the application process is also essential to a good experience. In summary, any step you take to improve the hiring process will lead to a better experience for your candidates.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Do keep in mind that these experiences are equally important to all applicants, even the ones who don\u2019t become part of your organization. In fact, how a company handles those who are rejected during the hiring process is also a key component of good candidate care and can have an impact on your bottom line.<\/span><\/p>\n<h2><img loading=\"lazy\" decoding=\"async\" id=\"longdesc-return-26684\" class=\"aligncenter size-full wp-image-26684\" src=\"https:\/\/www.intoo.com\/wp-content\/uploads\/sites\/5\/2023\/11\/AdobeStock_320608917.jpg\" alt=\"A male hiring manager interviews a female candidate while reviewing her resume.\" width=\"640\" height=\"427\" longdesc=\"https:\/\/www.intoo.com\/us?longdesc=26684&amp;referrer=26678\" \/><\/h2>\n<h2>Why Positive Candidate Experience Matters<\/h2>\n<h3>Hiring is expensive<\/h3>\n<p><span style=\"font-weight: 400;\">It takes time and resources to find new employees for an organization, especially for companies that actively seek out applicants. This means it can be very expensive. Additionally, some job seekers may opt out of the hiring process if they dislike the experience or get a bad impression of the business. Employers need to create a positive candidate experience to avoid investing extra resources into filling their positions.<\/span><\/p>\n<h3>It can attract top-quality candidates<\/h3>\n<p><span style=\"font-weight: 400;\">Valued professionals who are desirable by several companies will know their worth and have expectations for their employers. Failing to impress talented individuals from the start may cause them to look into other options, even before applying to your organization. Being known for providing great candidate experiences will strengthen your reputation, which can make your business more enticing to quality job seekers.<\/span><\/p>\n<h3>Negative experiences can make attracting talent even harder<\/h3>\n<p><span style=\"font-weight: 400;\">Having a bad reputation as an employer will alienate people from a company and make it difficult to appeal to sought-after professionals. Applicants can share their experiences with others on the Internet or through in-person interactions, leading to organizations developing unfavorable reputations. Being seen as inconsiderate, difficult to interact with, or uncommunicative can quickly cause job seekers to lose interest in a company and avoid applying to it altogether.<\/span><\/p>\n<h3><img loading=\"lazy\" decoding=\"async\" id=\"longdesc-return-26685\" class=\"aligncenter size-full wp-image-26685\" src=\"https:\/\/www.intoo.com\/wp-content\/uploads\/sites\/5\/2023\/11\/AdobeStock_422134602.jpg\" alt=\"A bearded male hiring manager interviews a Black male candidate during a virtual meeting, while reviewing his CV\" width=\"640\" height=\"427\" longdesc=\"https:\/\/www.intoo.com\/us?longdesc=26685&amp;referrer=26678\" \/>It strengthens your employer brand<\/h3>\n<p><span style=\"font-weight: 400;\">Positive candidate experiences will influence how your brand is perceived by the public. Companies that are known for treating their applicants well can become highly desirable places to work. Candidates will also actively seek out businesses that have been recommended to them by their peers. Your employer brand may even impact how customers see your organization. This is to say, people often buy products\/services from, and stay loyal to,\u00a0 businesses they find reputable.<\/span><\/p>\n<h3>Poor experiences can damage your brand<\/h3>\n<p><span style=\"font-weight: 400;\">As mentioned before, bad reputations earned from poor applicant experiences can alienate people from a company. This also extends to consumers, given that some customers will distance themselves from business owners who don\u2019t share their values or ethics. Mistreatment of job candidates can make companies seem cruel and uncaring to those who read or hear the stories of unsatisfied applicants. Employers must acknowledge these poor experiences and work toward improving their hiring process to repair their image.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">To sum up, candidate experience has become increasingly important in recent years. The experience your business provides not only reflects how potential candidates see your business, but also how your wider reputation is judged in the business community. <\/span><span style=\"font-weight: 400;\">INTOO offers scalable, cost-effective <a href=\"https:\/\/www.intoo.com\/us\/solutions\/candidate-experience\">candidate experience solutions<\/a> that establish your reputation as an employer of choice. Our easy-to-set-up platform demonstrates your brand&#8217;s focus on career development by offering job search tools to improve your applicants&#8217; candidacy. <a href=\"https:\/\/www.intoo.com\/us\/contact\/\">Contact us<\/a> to learn how INTOO\u2019s Candidate Care can enhance your candidate experience.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Taking the feelings of your applicants into account in your hiring process can have a considerable impact on your reputation as an employer. So much so that in the modern business environment, candidate care support solutions are becoming increasingly common. However, why is this aspect of hiring so important to the wider reputation of your [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":26683,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[213],"tags":[34,237,245,341],"class_list":["post-26678","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-candidate-experience","tag-employer-branding","tag-hiring","tag-recruiting","tag-recruitment"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why Is Candidate Experience Important? | INTOO<\/title>\n<meta name=\"description\" content=\"Positive candidate experience not only helps in the hiring process, but also in brand building. Here INTOO explains why this is more important than ever.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Is Candidate Experience Important? | INTOO\" \/>\n<meta property=\"og:description\" content=\"Positive candidate experience not only helps in the hiring process, but also in brand building. Here INTOO explains why this is more important than ever.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/\" \/>\n<meta property=\"og:site_name\" content=\"INTOO US\" \/>\n<meta property=\"article:published_time\" content=\"2023-06-07T15:00:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-15T19:30:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.intoo.com\/wp-content\/uploads\/sites\/5\/2023\/06\/AdobeStock_595248894.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"533\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"INTOO Staff Writer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"INTOO Staff Writer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/\"},\"author\":{\"name\":\"INTOO Staff Writer\",\"@id\":\"https:\/\/www.intoo.com\/us\/#\/schema\/person\/63a1a396b44a53a5af744d713f1690d1\"},\"headline\":\"Why Is Candidate Experience Important?\",\"datePublished\":\"2023-06-07T15:00:16+00:00\",\"dateModified\":\"2023-12-15T19:30:55+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/\"},\"wordCount\":820,\"image\":{\"@id\":\"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.intoo.com\/wp-content\/uploads\/sites\/5\/2023\/06\/AdobeStock_595248894.jpeg\",\"keywords\":[\"Employer Branding\",\"hiring\",\"recruiting\",\"recruitment\"],\"articleSection\":[\"Candidate Experience\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/\",\"url\":\"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/\",\"name\":\"Why Is Candidate Experience Important? | INTOO\",\"isPartOf\":{\"@id\":\"https:\/\/www.intoo.com\/us\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.intoo.com\/wp-content\/uploads\/sites\/5\/2023\/06\/AdobeStock_595248894.jpeg\",\"datePublished\":\"2023-06-07T15:00:16+00:00\",\"dateModified\":\"2023-12-15T19:30:55+00:00\",\"author\":{\"@id\":\"https:\/\/www.intoo.com\/us\/#\/schema\/person\/63a1a396b44a53a5af744d713f1690d1\"},\"description\":\"Positive candidate experience not only helps in the hiring process, but also in brand building. Here INTOO explains why this is more important than ever.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/#primaryimage\",\"url\":\"https:\/\/www.intoo.com\/wp-content\/uploads\/sites\/5\/2023\/06\/AdobeStock_595248894.jpeg\",\"contentUrl\":\"https:\/\/www.intoo.com\/wp-content\/uploads\/sites\/5\/2023\/06\/AdobeStock_595248894.jpeg\",\"width\":800,\"height\":533,\"caption\":\"An African American hiring manager demonstrates why candidate experience is important while interviewing a caucasian female candidate\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.intoo.com\/us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Why Is Candidate Experience Important?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.intoo.com\/us\/#website\",\"url\":\"https:\/\/www.intoo.com\/us\/\",\"name\":\"INTOO US\",\"description\":\"Career Development &amp; Outplacement Solutions\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.intoo.com\/us\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.intoo.com\/us\/#\/schema\/person\/63a1a396b44a53a5af744d713f1690d1\",\"name\":\"INTOO Staff Writer\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.intoo.com\/us\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/bb19d0f6ba78b23c5eaec9140acb0c349f1e70744033e177bae4d85abecc5ae1?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/bb19d0f6ba78b23c5eaec9140acb0c349f1e70744033e177bae4d85abecc5ae1?s=96&d=mm&r=g\",\"caption\":\"INTOO Staff Writer\"},\"description\":\"INTOO staff writers come from diverse backgrounds and have extensive experience writing about topics that matter to the HR and business communities, including outplacement, layoffs, career development, internal mobility, candidate experience, succession planning, talent acquisition, and more.\",\"url\":\"https:\/\/www.intoo.com\/us\/blog\/author\/intoo-staff-writer\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Why Is Candidate Experience Important? | INTOO","description":"Positive candidate experience not only helps in the hiring process, but also in brand building. Here INTOO explains why this is more important than ever.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/","og_locale":"en_US","og_type":"article","og_title":"Why Is Candidate Experience Important? | INTOO","og_description":"Positive candidate experience not only helps in the hiring process, but also in brand building. Here INTOO explains why this is more important than ever.","og_url":"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/","og_site_name":"INTOO US","article_published_time":"2023-06-07T15:00:16+00:00","article_modified_time":"2023-12-15T19:30:55+00:00","og_image":[{"width":800,"height":533,"url":"https:\/\/www.intoo.com\/wp-content\/uploads\/sites\/5\/2023\/06\/AdobeStock_595248894.jpeg","type":"image\/jpeg"}],"author":"INTOO Staff Writer","twitter_card":"summary_large_image","twitter_misc":{"Written by":"INTOO Staff Writer","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/#article","isPartOf":{"@id":"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/"},"author":{"name":"INTOO Staff Writer","@id":"https:\/\/www.intoo.com\/us\/#\/schema\/person\/63a1a396b44a53a5af744d713f1690d1"},"headline":"Why Is Candidate Experience Important?","datePublished":"2023-06-07T15:00:16+00:00","dateModified":"2023-12-15T19:30:55+00:00","mainEntityOfPage":{"@id":"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/"},"wordCount":820,"image":{"@id":"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/#primaryimage"},"thumbnailUrl":"https:\/\/www.intoo.com\/wp-content\/uploads\/sites\/5\/2023\/06\/AdobeStock_595248894.jpeg","keywords":["Employer Branding","hiring","recruiting","recruitment"],"articleSection":["Candidate Experience"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/","url":"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/","name":"Why Is Candidate Experience Important? | INTOO","isPartOf":{"@id":"https:\/\/www.intoo.com\/us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/#primaryimage"},"image":{"@id":"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/#primaryimage"},"thumbnailUrl":"https:\/\/www.intoo.com\/wp-content\/uploads\/sites\/5\/2023\/06\/AdobeStock_595248894.jpeg","datePublished":"2023-06-07T15:00:16+00:00","dateModified":"2023-12-15T19:30:55+00:00","author":{"@id":"https:\/\/www.intoo.com\/us\/#\/schema\/person\/63a1a396b44a53a5af744d713f1690d1"},"description":"Positive candidate experience not only helps in the hiring process, but also in brand building. Here INTOO explains why this is more important than ever.","breadcrumb":{"@id":"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/#primaryimage","url":"https:\/\/www.intoo.com\/wp-content\/uploads\/sites\/5\/2023\/06\/AdobeStock_595248894.jpeg","contentUrl":"https:\/\/www.intoo.com\/wp-content\/uploads\/sites\/5\/2023\/06\/AdobeStock_595248894.jpeg","width":800,"height":533,"caption":"An African American hiring manager demonstrates why candidate experience is important while interviewing a caucasian female candidate"},{"@type":"BreadcrumbList","@id":"https:\/\/www.intoo.com\/us\/blog\/why-is-candidate-experience-important\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.intoo.com\/us\/"},{"@type":"ListItem","position":2,"name":"Why Is Candidate Experience Important?"}]},{"@type":"WebSite","@id":"https:\/\/www.intoo.com\/us\/#website","url":"https:\/\/www.intoo.com\/us\/","name":"INTOO US","description":"Career Development &amp; Outplacement Solutions","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.intoo.com\/us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.intoo.com\/us\/#\/schema\/person\/63a1a396b44a53a5af744d713f1690d1","name":"INTOO Staff Writer","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.intoo.com\/us\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/bb19d0f6ba78b23c5eaec9140acb0c349f1e70744033e177bae4d85abecc5ae1?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/bb19d0f6ba78b23c5eaec9140acb0c349f1e70744033e177bae4d85abecc5ae1?s=96&d=mm&r=g","caption":"INTOO Staff Writer"},"description":"INTOO staff writers come from diverse backgrounds and have extensive experience writing about topics that matter to the HR and business communities, including outplacement, layoffs, career development, internal mobility, candidate experience, succession planning, talent acquisition, and more.","url":"https:\/\/www.intoo.com\/us\/blog\/author\/intoo-staff-writer\/"}]}},"_links":{"self":[{"href":"https:\/\/www.intoo.com\/us\/wp-json\/wp\/v2\/posts\/26678","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intoo.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intoo.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intoo.com\/us\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intoo.com\/us\/wp-json\/wp\/v2\/comments?post=26678"}],"version-history":[{"count":0,"href":"https:\/\/www.intoo.com\/us\/wp-json\/wp\/v2\/posts\/26678\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intoo.com\/us\/wp-json\/wp\/v2\/media\/26683"}],"wp:attachment":[{"href":"https:\/\/www.intoo.com\/us\/wp-json\/wp\/v2\/media?parent=26678"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intoo.com\/us\/wp-json\/wp\/v2\/categories?post=26678"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intoo.com\/us\/wp-json\/wp\/v2\/tags?post=26678"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}