How Change & Resilience Services Can Support Financial Service Organisations Going Through Change

By

luke byerley

Categories

Our client was about to experience a sustained period of change as a result of several mergers, acquisitions and divestments all planned across a relatively short period of time. Given the sizeable disruption to ‘normal business activities’, they had identified that both leaders and employees across the organisation would be in need of support to help them more effectively manage the change itself, support their teams and build their own resilience ahead of what were likely to be difficult and challenging times.

What did INTOO do?

Working with the clients senior HR team, INTOO were asked to deliver a two-stage support programme. The first, delivered through a series of facilitated workshops, saw divisional leaders and people managers come together to discuss the changes and the likely impact on the people within their teams. Advice and guidance around the impact of change on organisations was shared by experienced INTOO coaches – how change evolved, typical impacts upon people engagement and performance and how leaders could map a path through the changes in order to achieve success once the disruption had abated. All leaders were offered the option of a small number of dedicated 1:1 coaching support hours to help them personally navigate any specific issues they may have encountered.

The second stage involved running a series of ½ and 1-day workshops aimed at helping team members ‘Deal with Change’. These sessions were designed to help individuals understand the change, what impact it may have on them and their role and to adopt appropriate coping strategies in order to deal with any turbulence.

What was the outcome?

Organisationally the ‘change impact’ was minimised with leaders and employees feeling more comfortable with the change process and more able to deal with consequences arising – whether that be TUPE transfers, internal role realignment, redeployment or, in a small number of cases exiting the business. Feedback was positive and the INTOO team were thanked by senior management for helping create an environment where change was not to be feared but to be embraced as a natural part of the organisation evolution.

You can read more about our work with this client by clicking here.

luke byerley

luke byerley

Learn how to effectively build and transition your workforce.

Latest Posts

How are INTOO tackling climate change?
How are INTOO tackling climate change?

Climate change is harming our planet, but if we all make a small change, we can make a big impact. That's why, for every download of our Future World of Work report, we will be donating to (more:trees) by THG eco and doing our bit to help plant more trees across the...

Why Outplacement is important
Why Outplacement is important

Having to undergo a reduction in workforce is sometimes a necessary part of running your business, but may open you up to reputational and financial risk. Investing in outplacement is a smart way to protect your brand and your bottom line while helping your employees...

What makes INTOO different?
What makes INTOO different?

We are proud to work with leading national and multi-national companies who value our clear, transparent and straightforward approach. Our USP’s demonstrate our unique approach underpinned by integrity, value for money and a genuine desire to help each and every...

Is your Outplacement Provider right for you?
Is your Outplacement Provider right for you?

Whether you’re at the start of your career or you’re a seasoned business leader, being made redundant is stressful. At INTOO, we understand this. We also know that providing personalised and effective outplacement support makes a real difference to those affected. It...

Career Evolution – where are we now?
Career Evolution – where are we now?

The generational expectations around ‘career’ have changed – and continue to evolve. For many the aspiration to join a company and work their way up is no longer valid. Individuals are seeking flexible roles that build their skills base and can give them exposure to a...

How can organisations best support new mothers back into the workplace?
How can organisations best support new mothers back into the workplace?

Becoming a parent is a magical and life-changing event, one full of excitement and hope for the future. It is a time of positive change, yet for any expectant working mother it can be a particularly anxious time, one that conjures up an array of feelings and anxieties...

How to train a new manager
How to train a new manager

Whenever an employee starts a new role, they will likely require some form of training or coaching to ensure they can do the job effectively and efficiently, and to a high standard. Whether they’ve done the same role in another company and require training in how your...

Subscribe to our newsletter!

Learn more about INTOO’s solution in action.