The retail sector is navigating a storm of challenges, from new tariffs and evolving regulations to cost volatility. Transformation is the norm, with drastic changes often arriving unexpectedly.
Even before the coronavirus pandemic, the retail industry was grappling with significant difficulties. Operational challenges were widespread, with furlough schemes saving many jobs while others faced unavoidable redundancies.
Adding to these challenges is a widening skills gap. The sector is being reshaped by major shifts in employment patterns, the transition to renewable energy, the rise of disruptive technologies, political uncertainty, and the increasing integration of AI. This shortage of skilled workers could lead to a substantial number of unfilled positions over the next decade.
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