Outplacement Services

Outplacement services are a key part of building a supportive severance package. In addition to monetary and benefit components, these career transition services help guide your impacted employees forward to their next opportunity with personalized career coaching and complementary technology offering a wealth of job-seeker resources. Outplacement is provided by you as the employer and isn’t something your employees should look for independently.

INTOO offers a variety of programs to support employees based on their job level and needs. All of our coaching programs provide unlimited career coaching and innovative technology to help job seekers create a unique career transition plan, build their resume and cover letters, practice interviewing, negotiate their salary, and more. All INTOO participants benefit from 1:1 on-demand coaching at the touch of a button. Higher tier programs match dedicated career coaches to each individual for more strategic, personalized job search plan development and guidance.

Getting started with INTOO is fast and easy for you and your employees. We ensure an expedient roll-out of services—within just a few days if the need is imminent. Your client success manager will be your partner in effectively and compassionately onboarding your impacted employees to our programs, and our HR portal puts real-time program metrics and insights at your fingertips.

Expert career coaching is the cornerstone of an impactful outplacement program. It is usually combined with resume writing and a technology platform with a wide selection of job seeker tools and resources to jumpstart individuals’ job search.

Strengthen brand reputation

Layoffs are a vulnerable time for a brand. Exiting employees, if they feel they’ve been treated poorly, can publicly share their opinions about your company on Glassdoor and social media. In fact, INTOO’s Employer Branding Study found 66% of people choose to share their poor layoff experiences with others.

Companies that don’t extend their brand values to exiting employees may see significant impact as they look to attract talent down the line. According to Glassdoor, 50% of potential candidates won’t apply to a company with a bad reputation¹. Offering outplacement to departing employees and supporting them at a challenging time in their careers can help prevent online backlash. If laid-off workers feel that your company did its best to help them, you will be better able to mitigate long-term damage to your company’s reputation.  

Reduce impact to your bottom line

Brand reputation has a powerful effect on your bottom line. For one, a positive brand reputation attracts and retains customers, while a negative one repels them. Our Employer Branding Study found 64% of consumers have stopped purchasing from a brand after hearing news of that company’s poor employee treatment. Protecting your brand reputation with outplacement puts you in a better position to maintain and expand your customer base.

Brand reputation also helps you save money when recruiting employees. Harvard Business Review reports that when a company has a poor reputation, new hires come at an additional cost of $4,723 each. Moreover, since outplacement allows you to retain better relationships with exiting employees, your company will be in a better position to attract “boomerang” employees—those who return to work for your company at a later date.

Mitigate risk of litigation

Involuntary terminations carry the risk of litigation, which can bring both monetary and reputational repercussions. In recent years, retaliation claims have made up 53% of all charges filed by workers with EEOC². Considering that 60-70% of all workplace lawsuits taken to litigation are lost by employers³, reducing this risk is imperative.

Offering outplacement helps impacted employees move on from the event and look toward new opportunities. It is a gesture that sends the message that you care about your former employees’ well-being.

Demonstrate a positive company culture

During and after a reduction in force, it is critical for businesses to foster a positive company culture to encourage the productivity and loyalty of remaining employees. When remaining employees witness the involuntary departure of colleagues whom they consider friends, demonstrating care for those exiting is crucial. One study found that layoffs impacting just 1% of the workforce will trigger a 31% increase in voluntary turnover, on average⁴. Additionally, it can cost 3x or even 4x a departing employee’s salary to hire a replacement⁵. 

When you consider the risks of not doing right by your employees, offering outplacement to laid-off employees is a highly cost-effective strategy to further your culture and retain remaining talent. When departing employees feel supported by your company—and can land new jobs through an effective outplacement program—the remaining employees will feel confident that your organization is truly interested in the long-term well-being of its people.

¹Glassdoor

²McKinsey

³https://www.nonprofitrisk.org

⁴Harvard Business Review

⁵SHRM

They can find a new job faster.

Immediate access to outplacement coaching can help job seekers land a new role 2.5x faster than the national average. 

INTOO’s coaches are available on-demand and participants can engage and strategize with coaches as often as they want—more effectively helping them attain new career opportunities that fit their interests and skills.

They’ll receive one-on-one career counseling.

INTOO’s career coaches can advise job seekers on everything from conducting an effective job search to helping them prepare for interviews and negotiate a competitive salary. Our unparalleled access to experienced career coaches seven days a week with no cap on coaching hours delivers personalized career guidance when individuals most need it. 

They’ll benefit from resume services.

INTOO’s experienced resume coaches help employees stand out from the competition. Our experts offer personalized resume and cover letter consulting based on each individual’s career goals. Participants will also learn best practices to ensure their applications will pass through applicant tracking system filters.

They learn key job-seeker skills.

INTOO’s outplacement service teaches your employees new skills that they can take forward when applying for any new job, including resume writing, interview preparation, networking, and more.

They’ll learn more about themselves and what they want from their next job.

INTOO’s robust outplacement program provides job seekers with a suite of resources, including assessments and personality tests, resume builder and AI-integrated cover letter tool, curated job boards and notifications, access to in-depth company research databases, social media networking guides, and more, to help them find meaningful employment faster.

They’ll have access to a comprehensive job search engine.

INTOO’s job search tool provides matches to job seekers’ skills and interests, includes industry-specific job boards and provides detailed information on companies looking for new talent. Our LinkedIn integration surfaces personal connections shared by the prospective employer and the job seeker as they browse jobs. Employees can also set up job alerts so they are instantly alerted to new postings and can be among the first to apply.

They’ll benefit from the latest AI job-seeker technology.

INTOO’s career-focused technology is at the forefront of AI innovation. From creating targeted cover letters to practicing answers to pointed interview questions, our tools incorporate the latest AI technology to give job seekers an added boost as they work with their coach.

When comparing outplacement providers, be sure to ask vendors how much time your employees will have with their coach—both in a single session and over the course of their program—as this impacts an individual’s success and overall experience with an outplacement provider. 

You’ll also want to know how quickly and when your employees will be able to access a coach, so that they don’t have to wait long for guidance. Immediate access to outplacement support also helps employees look forward to a meaningful career move, which can help preserve your employer brand during a challenging period.

Participants of INTOO Outplacement programs can immediately access coaches at the click of a button seven days a week, so that they can have crucial job search assistance within seconds, even on weekends. Our coaching is offered for an unlimited number of hours and sessions throughout the duration of the program.