The word “into” implies change and transition. And that’s INTOO’s specialty: transforming fear into optimism, confusion into clarity, and change into opportunity. When you choose INTOO, you enable positive change for your employees and your employer brand.

Developing Careers

INTOO is the compassionate response to layoffs. Knowing that the most crucial component to career transition is personalized one-on-one career coaching, we connect candidates with professional coaches faster than any other provider to accelerate that next step in your employees’ careers. Our coaches are available 7 days a week for resume and LinkedIn profile writing, personal branding, networking strategies, interview techniques, and more.

With locations across the U.S., UK, Ireland, and Italy, INTOO is the career development and outplacement flagship for Gi Group Holding, a global leader in HR and talent solutions, and is also a founding member of Career Star Group’s global network of outplacement providers. We bring 20+ years of experience in delivering high-touch, people-focused programs to more than 20,000 companies around the world.

INTOO’s focus on personalized coaching and technology innovation enables organizations of all sizes to protect their employer brand throughout the employee lifecycle. Our flexible solutions enhance the candidate experience, career mobility and workforce transition for our clients while delivering better results as employees depart your organization, with candidates landing 2.5x faster than the U.S. national average time it takes to find employment.

CareerArc Outplacement was rebranded as INTOO USA in July 2020. Our award-winning and experienced outplacement team and technology have transitioned to INTOO for continuity of brand, service, and expert career coaching for your organization and your transitioning employees.

US Leadership Team

Cetti Galante

Cetti is Managing Director of INTOO Global, which she has led since 2011 when she joined Gi Group. For ten years, Cetti was the Chair of Career Star Group, the global organization dedicated to career transition and outplacement with a presence in 102 countries, which INTOO founded in 2012 in partnership with market leaders in Germany, UK, US, Brazil and Canada.

Since her appointment, she has reinforced INTOO’s position as the market leader in the Italian market by focusing on the development and design of customized outplacement, coaching, and restructuring solutions and targeted approaches to long term employability. Today, INTOO has 55% of the total career transition market in Italy. INTOO is also present in the UK, and the launch of INTOO in the United States will lead to further synergy and global growth for INTOO’s brand.

Cetti’s vision and focus has lead INTOO to global growth with an ever-expanding client base. Cetti’s passion for the sector and industry is unrivaled–as she is also very involved in promoting best practices around redundancies in the Italian labor market and frequently collaborates with and educates associations, unions and institutions on this subject.

Cetti’s earlier career was with the Nielsen Company, where she held several operational and managerial positions at both a global and national level. She holds LLM (Master of Laws) and MBA degrees.

Cetti Galante
Outplacement Practice Senior Director & Managing Director, INTOO Global

Mira Greenland is the Chief Revenue Officer of INTOO, where she is responsible for the direction, strategy, and growth of global sales, client support and marketing. Mira has been working in human resources for over twenty years. She started her career at Green Hills Software in Santa Barbara, CA, as a recruiter. During her tenure, served as Director of Technical Recruiting and ultimately as Director of Corporate Well Being. She spent the next decade at CareerArc where she was a founding team member of the Social Recruiting division. She began her journey as a Conversation Starter and ended it as SVP of Sales, holding numerous leadership positions in between.

Mira has a passion for providing human resource professionals with the proper tools and services to compete in a modern workplace. Mira has been a frequent speaker and panelist at human resource, recruiting, and brand management conferences.

Mira and her husband are proud parents to three young adults. She is an avid traveler, SCUBA diver and adventure seeker with her family.

She holds a BA from The University of Connecticut.

Mira Greenland
Chief Revenue Officer
Lisa Ramirez-

Lisa brings more than 20 years of technology and product management experience in the career development and recruiting market to INTOO.

Lisa is responsible for overseeing all technical aspects of the organization including product development, architecture, and infrastructure management. She has led diverse teams through the full life cycle of award-winning product development from initial concept to production deployment for global use. With her background in both engineering and business, she prides herself on creating innovative, high-quality solutions that can be brought to market quickly to meet client needs.

Lisa holds a BS from Boston University and an MBA from the University of Massachusetts Amherst.

Lisa Ramirez
Chief Technology Officer
Coleman Lavery

Coleman is INTOO’s operational lead, collaborating cross-functionally to ensure the predictable, scalable and sustainable growth of the business.

With 10+ years of experience leading fast-paced startups in the human capital space, he has a passion for building organizations that leverage disruptive technology to create both long-term value and positive change.

Before INTOO, Coleman held numerous leadership positions with CareerArc (acquired by Gi Group) and Internships.com (acquired by Chegg). He holds a BS in Business Administration and Accounting from the University of Arizona’s Eller College of Management.

Coleman Lavery
Chief Operations Officer
Christa Juenger, VP Strategy & Coaching

As VP of Strategy and Coaching Services, Christa is responsible for the development and delivery of coaching programs to professionals of all levels. She recruits, trains and manages INTOO’s experienced career coaching team to provide exceptional service and satisfaction for our candidates.

Christa has 20 years of experience in the career development and the outplacement industry and is an internationally certified career coach. Her passion for helping others is the foundation for her compassionate approach, which is demonstrated across our coaching practice: in assessing the needs, goals and skills of the job seeker; inspiring confidence, ownership and action in the job search; and providing motivation and measurable results to maintain focus and progress in the job search.

Most recently, Christa has served as an integral member of INTOO USA’s Client Success team, partnering closely with our clients to ensure the successful planning, implementation and effectiveness of the transition services provided to their current and former employees. Christa also has experience in executive recruiting and corporate career development training.

Christa received her Master of Arts in Counselor Education from The Ohio State University, has served on the Board of the Ohio Career Development Association and is a member of the National Career Development Association.

Christa Juenger
VP, Strategy & Coaching Services
Sarina Basch

Sarina leads marketing for INTOO, partnering closely with Sales, Success, and Product teams to grow and retain INTOO’s diverse customer base and drive job seeker engagement.

Sarina has 10+ years of experience managing go-to-market, loyalty, and awareness strategy and programming, always with a creative, analytic, and customer-focused approach.

Prior to joining INTOO, she worked with global and start-up brands, including American Express, Citi, The Wonderful Company, and ServiceTitan. Sarina holds a Bachelor’s degree in Business and Marketing from Yeshiva University.

Sarina Basch
VP, Marketing
John Torre

John leads Human Resources for INTOO, bringing 20+ years of experience in the development, delivery and execution of innovative HR initiatives and workforce solutions. His passion for people and expansive industry knowledge in banking, broadcast media, conservation, construction, entertainment, retail and SaaS have positioned him as a respected HR business partner and trusted advisor.

John is a frequent speaker and panelist on workforce development and culture initiatives. A recipient of multiple awards, his dedication and passion for serving others, especially in the under-resourced and under-represented populations, have led to the successful implementation of many community partnerships and programs. An avid supporter of cultural differentiation and diversity, John is committed to being a champion of change for driving innovation and fostering a people-centric culture.

Prior to joining INTOO, John led HR initiatives across a variety of industries, including Bass Pro Shops Johnny Morris Conservation Foundation, The E.W. Scripps Company, and Mister Car Wash Headquarters. John is PHR and SHRM-CP certified and an active member of the Society for Human Resource Management.

John Torre PHR, SHRM-CP
VP, Human Resources

Board of Directors

Robin D. Richards

A proven successful entrepreneur and visionary strategist, Robin advises the company leadership, and is instrumental in the development of strategic relationships.

Robin previously served as CEO and co-founder of CareerArc–a leading HR technology company helping business leaders recruit and transition the modern workforce. Previously, his leadership led Blackboard Connect (formerly The NTI Group) to be the number one provider of hosted, time-sensitive mass notification services focused on assisting government and civil leaders to communicate quickly and efficiently with their constituents using multi-modal technologies.

Honored as a Readers’ Favorite in Inc. Magazine’s 2007 Entrepreneur of the Year Award, Mr. Richards has also received Customer Interaction Solutions Magazine’s Lifetime Achievement Award and the LAVA (Los Angeles Venture Association) Award for Best M&A. He is a member of several boards, including BiasSync, H Code Media, Los Angeles Sports and Entertainment Industry, and Fusus Inc. Prior to forming The NTI Group Inc., he served as the CEO of Vivendi Universal Net USA, an entity created to oversee the U.S. Internet-related companies owned by Vivendi Universal. Mr. Richards was also the founding president and chief operating officer as well as a director of MP3.com, Inc., the Internet’s first and preeminent digital music provider that had the largest IPO for an independent Internet company at that time. He was the lead negotiator in the sale of MP3.com to Vivendi Universal. Previous to MP3.com, Mr. Richards served as managing director of Tickets.com, Inc., an Internet ticketing service company that was sold to Advantix.

He was the founder, president, and CEO of Lexi International, the largest tele-services and database management company in the United States by mid-1991 and appeared twice on the Inc. 500 Fastest Growing Companies list. The company was successfully sold to Thayer Capital.

Robin is co-founder and Chairman of The Chase Foundation. The charity provides support to parents and their children when children are diagnosed with cancer, to help them manage the effects of stress and trauma by providing the affected family members with information and guidance.

Robin holds a BS from Michigan State University.

Robin D. Richards
Nicola Dell'Edera

Nicola serves as the Global CFO of Gi Group, and is an internationally experienced senior executive and strategic finance leader.

Nicola has led finance and operations teams in both corporate and banking environments. He has worked across multiple countries in Europe and in the U.S., where he has participated in significant restructuring operations as well as international expansion projects across a myriad of industries, from aviation, to finance, manufacturing, human resources, and technology.

Earlier in his career, Nicola served as Vice President of Treasury, Financial Planning and Control at Alitalia, the flagship carrier and largest airline of Italy, where he was the winner of the “Best Private Placement” award in Aviation Finance in 2015. Nicola also previously served as CFO of Natuzzi Group, Italy’s largest furniture manufacturer, and the first foreign furniture company to be listed on the New York Stock Exchange.

He has taught at business schools as well as at undergraduate university level and has written several articles and contributed to textbooks on business finance.

Nicola Dell'Edera
Global CFO, Gi Group

Our Awards

2022 Globee Awards Gold Winner Disruptor Company
2022 Globee Awards Gold Winner Sales, Marketing, Customer Success, and Operations
Gold 2022 Stevie Winner American Business Awards
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2021 Globee Awards Gold Winner Sales and Service Excellence Awards
2021 Globee Awards Gold Winner Golden Bridge Awards
Gold 2021 Stevie Winner for Sales & Customer Service
Bronze 2021 Stevie Winner American Business Awards
Winner of the Sales and Customer Service Stevie Award
Sales and Customer Service Stevie Award winner
The Golden Bridge Award Winner
The Golden Bridge Business world award
Sales and Customer Service Stevie Award
Great Employer Stevie Award
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Users Love us Tech Leader
Top HR companies to watch
The Golden Bridge Award
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Top HR companies to watch
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