What Is Duty of Care?
Duty of care is an employer’s responsibility to take reasonable steps to protect employees from foreseeable harm and support their health, safety, well-being, and ability to work effectively. It can include physical workplace safety, psychological well-being, appropriate working conditions, and measures to address known workplace risks. Specific legal obligations associated with duty of care vary by jurisdiction and situation.
Why Is Duty of Care Important?
A strong duty of care approach helps employers create a safer, more supportive workplace while reducing risks associated with employee safety and well-being. It can also strengthen employee engagement, trust, and morale. For HR leaders, incorporating duty of care into workforce policies and people strategies can help organizations identify potential risks, respond to employee concerns, and demonstrate that employee well-being is considered in business decisions.
Duty of Care During Workforce Changes
Duty of care becomes especially important during layoffs, restructuring, mergers, relocations, and other significant workforce changes. Employers should provide clear and timely communication, treat employees with dignity and respect, and offer appropriate resources and support throughout the transition. Considering duty of care during workforce changes can help reduce uncertainty, support remaining employees, protect the employer brand, and create a more responsible employee experience.
