Join us for a live training session where you will learn how to communicate effectively through challenges and change.
Learning Objectives:
- Understand how to use active listening to build trust and improve understanding.
- Identify barriers that create confusion or misalignment.
- Learn how to structure messages and select the right channel to drive clarity and action.
- And more…
Date: Wednesday, September 30
Time: 11AM PT | 2PM ET
This program is approved for 1 SHRM PDC and 1 HR (General) credit hour toward recertification through HR Certification Institute® (HRCI®).
Your Trainers
Sarah Caverhill
Author, coach, sales strategist, and INTOO trainer
As a coach, performance consultant, author, and strategic leader, Sarah Caverhill exemplifies her values of integrity, authenticity, excellence, and learning. With over 25 years of experience in sales, leadership, consulting, and coaching, and with specific expertise in business development and change, she creates and delivers experiences that ignite action and inspire behavior change.
Nancy Cramer
Coach, sales strategist, and INTOO trainer
Nancy Cramer draws on 30 years of coaching leaders on communication, 20 years of facilitating and training, and 30 years of sales experience with organizations like IBM and ADP. She brings that depth to every session, equipping people with the skills to listen actively, navigate conflict, and lead conversations that get results.
HR Certification Institute’s® (www.HRCI.org) official seal confirms that INTOO meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®. This program has been approved for 1 HR (General) recertification credit hour toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.
Robyn Kern is a seasoned business writer who has written in the HR, education, technology, and nonprofit spaces. She writes about topics including outplacement, layoffs, career development, internal mobility, candidate experience, succession planning, talent acquisition, and more, with the goal of surfacing workforce trends and educating the HR community on these key topics. Her work has been featured on hrforhr.org and trainingindustry.com.
