by Robyn Kern | Mar 8, 2023 | Company Announcement, News
INTOO is proud to have once again been presented with a Stevie® Award in the Front-Line Customer Service Team of the Year category in the 17th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the world’s top...
by Robyn Kern | Feb 8, 2023 | Layoffs
Layoff planning can be complicated. Sometimes layoffs are months in the making; other times they need to happen quickly. And many companies don’t consider the “after” in their planning, which can be equally if not more important for your business continuity. With all...
by Robyn Kern | Jan 4, 2023 | Employer Branding
You may have heard from direct or indirect sources that your organization has a negative employer brand reputation. Or maybe you read some poor reviews on Glassdoor. Whether a single aspect of your employee experience is to blame, or if there are multiple reasons, how...
by Robyn Kern | Nov 8, 2022 | Layoffs
Twitter’s layoffs by email were highly publicized and reportedly the most chaotic since those conducted over Zoom by better.com. What can employers learn from them? We offer some lessons here. Lessons from Twitter Layoffs 1. Don’t act too quickly While Elon Musk and...
by Robyn Kern | Aug 4, 2022 | Layoffs
Layoffs or reductions in force (RIFs) can create fear and doubt among employees, lower morale, and reduce their trust in you as an employer. You may wonder how to support remaining employees after a layoff or RIF and keep them engaged. How can you motivate your...