INTOO was presented with two Bronze Stevie® Awards in the 16th annual Stevie Awards for Sales & Customer Service March 1 in two categories: Best Use of Technology in Customer Service and Front-Line Customer Service Team of the Year. The Stevie Awards for Sales...
Just because the calendar flips to a new year doesn’t mean last year’s challenges have gone away. New and changing issues have also presented themselves. Employees are experiencing increased burnout. Organizations are losing key workers and struggling to fill new and...
A new online study conducted by The Harris Poll on behalf of INTOO amongover 900 employed American adults (defined as those employed full-time or part-time) shows that only about one in three Americans (35%) plan to stay with their current employer for two years or...
While it’s now common for organizations to have Diversity, Equity, and Inclusion (DEI) initiatives, not all companies have clear strategies to meet their goals. However, one tactic is easy to implement and that is skills-based hiring. Skills-based hiring helps...
In the corporate world, promotions are often seen as the ultimate goal of a successful career. However, a lateral move can be just as beneficial to an employee as a vertical one. A lateral move refers to a career transition in which an individual shifts from one...
